For software developers it can be stressful to track down the appropriate contacts at different antivirus firms spread around the globe and then to convince them to fix a false positive detection. Some developers might not even be aware for days or weeks that their products are wrongfully detected as malware, which can lead to loss of potential customers.
With VirusTotal's new trusted source feature, antivirus vendors can be notified even before the affected software maker learns of the problem.
So far, VirusTotal has worked with Microsoft to add metadata for the company's files to the database and the effort has already paid off.
In a single week, over 6,000 false positive detections have been identified, reported and fixed, said Emiliano Martinez, a software engineer at VirusTotal in a blog post. "We are looking to grow our collection of trusted software; if you happen to be a very large software development company you might want to contact us in order to share this data and help us mitigate the issue of false positives."
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