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Top DRaaS companies to watch

Ryan Francis | May 11, 2017
Forrester Research releases its report on the disaster-recovery-as-a-service companies that lead the market segment.

Plan B could improve its interface. Plan B offers a very primitive self-service portal that needs a boost. It does report operational statistics like RTO , RPO, and network traffic, but it could be more intuitive. It reports these statistics by server or VM but not by application or application group.

TierPoint. TierPoint developed its recovery management portal (RMP) using the Geminare cloud management stack, which helps TierPoint ingest multiple replication and recovery tools into the platform and manages multiple technologies from a single portal. TierPoint supports Microsoft Azure Site Recovery and Zerto for replication, storage-based replication, and Oracle and SQL log shipping for keeping records up to date. It offers an assessment of the readiness of individual servers or VMs. TierPoint uses Geminare’s built-in runbook automation to orchestrate recovery tasks. It supports clients that bring their own security infrastructure.

TierPoint needs a stronger portal. Service Health in the Geminare portal is based on whether Windows services are running on the protected machines. TierPoint may hit a roadblock, as it depends on Geminare to infuse additional functionality into the self-service portal.

NTT Communications. NTT Communications supports the VMware Site Recovery Manager, Veeam Backup & Replication, Microsoft Azure Site Recovery and EMC RecoverPoint replication technologies. It uses the Geminare RMP to display the protection of the recovery environment. RMP has built-in orchestration that integrates task automation at the hypervisor layer. Data stored in the NTT Enterprise Cloud is further backed up at the infrastructure (hypervisor) level via snapshot technology to local data vaults.

Security services include complete perimeter protection featuring firewalls, web application firewalls, and IDS and intrusion prevention systems in physical and virtual environments. Coupled with a security information and event management solution, intelligent correlation, and escalation solutions, it offers a global threat response, mitigation, and remediation service. Its data centers have SSAE 16, ISO 27001, PCI DSS, and HIPAA certifications.

NTT Communications could use a stronger portal. Service Health in the Geminare portal is based on whether Windows services are running on the protected machines. NTT Communications will get better by supporting recovery through the application layer.


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