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Symantec walks away from managed firewall and endpoint services

Steve Ragan | Dec. 11, 2013
Symantec has downsized their Managed Security Services portfolio, ending support for the managed firewall and managed endpoint offerings. Symantec says the change is part of an effort to streamline things within the company's Information Security portfolio, but what does that mean for existing managed security customers?

In response to Thompson's claim that Symantec was cutting off its own foot in order to save its leg, given that Symantec has made changes to, or ended completely, a range of other services including security consulting and cloud backup, the company kept to message, and said the changes were made in order to offer a greater value to customers.

The managed security market is crowded. Aside from Symantec, the list of firms offering similar services in the SMB / Enterprise space include HP, IBM, Trustwave, Dell, AT&T, and EMC, just to name a few. Market estimates show that SMB spending will only grow over the coming years, as businesses attempt to get more for their buck.

According to research from IDC, adoption of 3rd Platform IT technologies will redefine 90 percent of IT roles by 2018. As organizations increase spending on cloud services, mobile computing, big data and analytics, and in despite Symantec's alterations, security firms will be looking for a piece of the action in this growth.


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