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Symantec improves backup and recovery function for Hong Kong school

Anuradha Shukla | Aug. 27, 2010
Baptist Lui Ming Choi Primary School realises twelve-fold reduction in backup time

SHENZHEN, CHINA, 27 AUGUST 2010 Baptist Lui Ming Choi Primary School, an educational institute in Hong Kong with about 900 students and more than 50 faculty members, has deployed a suite of Symantec security and backup solutions.

The school used Symantec Endpoint Protection to protect its data and Symantec Backup Exec System Recovery to shore up its backup and recovery processes. The deployment has given benefits to the school, which has realised a twelve-fold reduction in backup time, and can now quickly recover a complete Windows-based system.

Data protection

The IT system of Baptist Lui Ming Choi Primary School interfaces with the Hong Kong Education Bureau's Web-based School Administration and Management System (WebSAMS).

This interface allows the Hong Kong government to oversee member schools throughout the territory. Because the Hong Kong schools have to adhere to the requirements of this system, they have to focus on information management and data protection. Also, this significantly adds to the workload of IT co-ordinators.

Before deploying Symantec, the school backed up its server to tape, which was neither efficient nor reliable. The school administration began to dread the possible ramifications of failure-prone server backups and the risk of viruses on client computers.

"One of our issues was that we were only able to back up one year's worth of data. Also, because backups took two to three days to complete, the school was only able to back up WebSAMS data once a week," said Dick Wong, the school's IT co-ordinator, who also teaches Chinese, math, and computer science. "Because our data changes all the time, we really needed to be able to back up on a daily basis. Even worse, was that backups failed 50 per cent of the time with no notification whatsoever."

Comprehensive protection

After evaluating other solutions in the market, the school finally decided on Symantec Backup Exec System Recovery. The solution enables the client to capture and protect its entire Windows-based system in one easy-to-manage recovery point without disrupting user productivity or application usage.

The Baptist Lui Ming Choi Primary School can now recover a complete Windows-based system in a matter of minutes, to different hardware and remote locations. Thanks to Symantec Backup Exec System Recovery, the school can also perform regular WebSAMS data backups that take only six hours.

Moreover, Symantec also aids the school to gain control over its endpoints. Although it never experienced a serious virus outbreak, several schools had experienced issues, and without a proper solution in place, the school felt it could easily be next.

"Symantec Endpoint Protection was naturally our first choice because it is so widely used and so well regarded," Wong said. The solution even extends protection to endpoints users often bring in themselves, such as USB sticks and external hard drives."

Michael Chue, managing director, Hong Kong, Symantec, said that because Symantec Backup Exec System Recovery works automatically, there are very few resources required to oversee its operation.

 

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