By making shadow IT a bad word, CIOs are ignoring the benefits of what are business-aligned systems and missing an opportunity to build a cohesive strategy and governance system that includes all the technology systems in an enterprise. Here’s how to better identify, manage and take advantage of business-procured IT.
CIO.com: If you do all this to shed light on shadow IT, is it even shadow IT anymore? Is there a better term for it?
Wright: A better representation of shadow IT would be to recognize it as “business technology.”