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What CIOs need to know about hybrid tablets

Sarah K. White | March 2, 2016
As hybrid devices become more popular with consumers, they're starting to find their place in the enterprise. However, there is a lot to consider before you decide to deploy them company-wide.

Consider employee use and interaction with technology

Finally, CIOs need to consider how employees currently work, Guggemos says. “A CIO’s day-to-day is significantly different than a programmer’s or head of sales’, so failing to think through those logistics could have a tangible impact on success and productivity.” If you have employees on the road or who work remotely or travel frequently, hybrid devices might increase their productivity and efficiency. However, for workers who remain in the office at their desks the majority of the time, having a portable tablet-device might just not make sense for their workflow.

One other consideration with hybrid tablets, according to Ulery, is that IT departments need to ensure there are enough spare devices hanging around. He’s noticed an increase in drops and other damage with hybrid devices compared to traditional laptops. While it’s not an alarming increase, it’s still something to consider, especially since hybrids are often unibody devices, meaning IT can’t simply open them up to replace hardware or see what’s going on if there is a malfunction. “We find we utilize the hardware vendors dispatch services more frequently with hybrid devices than with laptops,” says Ulery, “With this in mind, we find that to provide the best experience to our end users, we quickly swap the device and restore data from an on-line backup system.”

Ultimately, Guggemos says that “integrating hybrid devices has to be thought out a bit differently.” These devices might be marketed as a full replacement for your traditional notebook, but that doesn’t necessarily mean they can replace the same devices in the workplace. Considering the relatively high cost of hybrid devices when compared to more traditional enterprise notebooks, businesses need to have a full plan in place for hybrid devices.

Hybrid adoption seems inevitable

If your company is resisting enterprise hybrid devices, it might be time to get on board, because according to Guggemos, the transition is inevitable. “Once the normal use cases and support models are worked through, it’s all upside for most people in the organization, especially as hybrid technology evolves. The reality is that widespread adoption is inevitable because all next-generation laptops will have some hybrid functions.”

 

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