Switching from PCs to Macs can also take an emotional toll. "The biggest pain point is CIOs feeling like they're giving up control, which is understandably a hard pill to swallow," Johnson says.
Building a business case to change device management policies in the enterprise is just the start, according to Previn at IBM. The transition to Apple can ultimately change a company's culture. "We really view the Mac@IBM program as driving culture transformation as IBM pivots to a more agile enterprise," he says. "Increasingly we see it as a competitive disadvantage not to allow employees to have choice in this space."
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