Some of these users had attempted to update their iOS device on the move via 3G or 4G rather than over a WiFi network. After the update the iPad or iPhone has required a connection to iTunes before it can restart. Users are asked to "Connect to iTunes". Should you encounter the same issue with an update there is an Apple Support Community that addresses this iPhone bricking issue, but we outline the steps below:
1. First connect your iPad or iPhone to a power outlet - either to your Mac or plug it into the wall. It is possible that your device ran out of battery when you were updating. You may want to leave it for a few minutes to charge so that you can establish whether that was the problem.
2. Reset your device: hold down the power button and the home button simultaneously. Eventually you should see the Apple logo and the device will boot up (it can take time so be patient, but if its ten minutes there's probably something wrong!)
3. Restore your device. Beware - this will wipe all the data from your device, so make sure you have a back up first. To restore your iPad or iPhone, first plug it into your Mac and open iTunes. Now click on the name of your iPad or iPhone in the left hand menu and click Restore. This will restore your iPhone or iPad with the latest version of the iOS operating system.
4. Restore from back up: presuming you have a recent backup you will be able to restore your device either via iTunes or over iCloud. It may take an hour or more to restore so be patient (again).
Why you should update your iPad/iPhone OS, and what to do if you can't
When the SSL flaw happened some people were angry that while Apple has released iOS 6.1.6 for iPhone 3GS and iPod touch (4th generation) users, it was not possible to update a newer iPad or iPhone running iOS 6 device.
We imagine that exactly the same thing could happen now that iOS 9 has been launched. If you still haven't updated to iOS 9 because you don't have enough space, you can update using iTunes.
When the SSL flaw happened, there were people who had refused to update to iOS 7, perhaps because it would have caused their device to slow down. Users complained: "My iPhone 5 gives me no option to upgrade to any iOS other than 7.0.6."
Unfortunately it was not possible to update a newer device that is running iOS 6 to iOS 6.1.6 if it was eligible for the iOS 7 update.
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