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iOS Crash Report scam: Why recent iOS crash reports are bogus, what you can do to get rid of it and how you can spot them in future.

Lewis Painter | July 20, 2015
The first rule is a rule for scams in general: if it's too good to be true, it probably is.

At this point it was evident that Dizzer88 had had enough; "I said I highly doubt it and told her I wouldn't pay the money and that she was essentially full of c**p." After this confrontation, the representative on the other end of the phone simply said "OK ma'am" and hung up.

iOS Crash Report scam: How do I get rid of it?

So, the most important question right now is "How do I get rid of it?" and we're happy to say, it's a pretty simple process. The most effective way to get rid of the pop up is to double click your home button to enter the multi-tasking menu, then simply force close Safari. Upon reopening, the popup should be gone.

If for some reason the pop up still appears after force closing Safari, there's another fix available. Simply toggle Airplane mode on, force quit Safari, head to Settings > Safari and tap "Clear History and Website Data". Once you've cleared your history and website data, re-open Safari and the pop up should no longer appear.

If you want to avoid becoming victim to these kinds of scams in the future, there is some pre-emptive action that you can take, in the form of enabling Safari's built in pop up blocker. This can be done by heading to the Settings app, selecting Safari and making sure that "Block Pop-Ups" is toggled on under the General submenu.

iOS Crash Report scam: How can I spot potential scams in future?

So now you've avoided potentially handing over up to £50 to scammers, how can you protect yourself against potential iScams in future? The first rule is a rule for scams in general: if it's too good to be true, it probably is. This is most relatable when talking about the "Share for a BRAND NEW iPHONE 6" posts on Facebook, as well as adverts online - check out our article about the free iPhone scam for more information.

As well as this, Apple will never ask for your credit card information or your Apple ID login information over the phone or online.

It's also worth looking at the pop up/email/whatever kind of scam it is in detail, especially the spelling and grammar. We've noticed that with the many scams we've seen over the years, scammers seem to have an issue with general spelling and grammar, an issue that any official Apple pop up/email would never have. Even if it's just a single spelling mistake or a grammatical error, it's worth questioning its authenticity before handing over any valuable information.


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