Thwarted on multiple fronts, I called Acorns' telephone support number. My call was answered right away by a pleasant support staffer who helped me get through some of the account set-up hurdles — except for the issue with my bank.
To make matters worse, you can't currently create an account using a Web browser. You must go through these painful account set-up steps using your smartphone or tablet keyboard. It's a great idea to use an external keyboard during the process, if you have one.
Acorns says it is working on a Web app. When it's available, I may give the service another try. Until then, I'll keep my spare change in a good ol' piggy bank. It's not as high tech, but it is a whole lot easier.
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