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Good ol' piggy bank better for saving cash than 'Acorns' Android, iOS apps

James A. Martin | Oct. 20, 2014
I love, love, love the idea of Acorns, a new Android app that promises to make it easy and affordable to invest your spare change. It's a shame getting started with the app is so frustrating. The process is so tedious, I bailed.

Thwarted on multiple fronts, I called Acorns' telephone support number. My call was answered right away by a pleasant support staffer who helped me get through some of the account set-up hurdles — except for the issue with my bank.

To make matters worse, you can't currently create an account using a Web browser. You must go through these painful account set-up steps using your smartphone or tablet keyboard. It's a great idea to use an external keyboard during the process, if you have one.

Acorns says it is working on a Web app. When it's available, I may give the service another try. Until then, I'll keep my spare change in a good ol' piggy bank. It's not as high tech, but it is a whole lot easier.

 

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