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Analysts ask: Did Samsung cut corners in shipping Note7 replacements?

Matt Hamblen | Oct. 7, 2016
Billowing smoke from apparent Note7 replacement unit caused Southwest jet evacuation

Kay also reminded the public that consumers don't have to take a replacement Note7 unit and can seek a full refund from Samsung or the carrier where it was purchased.

Green told reporters that he was relieved that the smoke from the Note7 aboard the Southwest jet didn't cause more harm other than destroying the device itself and a burned carpet on the jet. There might have been a disaster if the phone caught fire while he was driving or if it was stored in a suitcase in the luggage compartment of the plane. "It could have been a lot worse," he told CBS.


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