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Why Electronic Health Records aren't more usable

Ken Terry | Dec. 4, 2015
It shouldn’t come as a surprise that most doctors are unhappy with their electronic health record (EHR) systems, which tend to be clunky, hard to use and may actually get in the way of truly excellent patient care. Here’s why that’s not likely to change anytime soon.

Anderson hasn't seen any EHRs that can reuse data or apply it intelligently, as Basch describes it. This is a next-generation concept for vendors, he says. In fact, he hasn't even seen an EHR with alerts that correlate medications with lab results. 

What many physicians want in an EHR, Basch says, is something as simple and intuitive to use as an iPhone, but he thinks it's a mistake to "dumb down" these systems. 

"That would cause much of what I'm expecting from my EHR to disappear. In fact, I want it to help me with the complexity of patient care. I want it to present me with a rich context as simply as possible in a way that I can see it and not ignore it."


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