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What a Two-Way Radio Solution Can Do

F.Y. Teng | April 13, 2012
A mall in Malaysia drives business with a simple, but powerful, communications system.

Benefits include the following. Being prepared for future expansion needs. Digital technology delivers improved sound quality, and greater spectrum efficiency. There is a clear 50 percent saving in the equipment cost and licence fees compared to analog systems.

Two way radios systems are best suited for command and control and instant communication between one to one, one to many and for communication between talk groups.

Mototrbo, being digital, adds the benefits of instant data communication to our infrastructure.  We are able to employ data solutions such as work order ticketing to help our service staff be more efficient and enhance the overall service standard at Tropicana City Mall. This also adds to our competitive advantage and better business results.

Since these radios are built rugged, there is long-term investment assurance.

The cost benefit of such communication solution over mobile phones based on public radio networks is clear.

How much of your business is being driven by your strategic use of technology?
Ultimately, our success depends on how well our service staff performs their tasks and how well they are able to collaborate with others to seamlessly deliver wonderful experience to our customers and consumers alike.

Where we differ from others is in our belief in equipping our staff with the right technologies to help them be more effective, productive and better able to optimise their time. We evaluated our technology choice from the benefits delivered and how it adds or strengthens our efforts to be the best real estate destination for our tenants and consumers alike.

MOTOTRBO technology has proven to be a sound investment and a perfect service quality enabler for our staff. The advanced technology of this solution has also given us the freedom to plan for the future. We have been informed by Micro-D that MOTOTRBO Digital systems can be adapted to deliver telemetry based solution and advanced levels of customisation to match our evolving needs.

 

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