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The great turnaround of the globally maligned SI

Ben Rossi | Sept. 18, 2013
With the much-delayed amalgamation of Indian systems integrators Tech Mahindra and Satyam Mahindra finally formalised, the merged entity has now set its sights on becoming a $5 billion company by 2015. To reach that goal, the head of its MEA and Turkey business is looking to double Middle East revenue.

The transition was helped, he adds, by the largely contrasting cultures and work philosophies of the companies.

"The culture of Tech Mahindra was aggressive and results orientated with constructive confrontation," he says. "The Satyam culture was very technically orientated, polite and relationship-focused in the way they approached customers and built the business.

"In my opinion, the way these two cultures complemented each other was unprecedented."

And keen to put a positive spin on the merger delays faced by the courts, Kumar refers to this as a "blessing in disguise".

"Those years actually gave us a very good runway for the organisations to work out of the same office and understand each other from a cultural perspective," he says. "So when the whole thing was officialised in July, nothing really changed.

"Tech Mahindra folks are sitting here, Satyam folks are sitting here — it's the same office, and I was leading the entire region as a merged entity whilst the court cases were still going on.

"So from a work and business-as-usual perspective, the integration had already taken place. For us, the official amalgamation was more of an event that happened and didn't have any material implementation."

So the stage is set, and this time the spotlight is bright for a different reason. Not global shock or embarrassment, but excitement amongst a rapidly growing company.


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