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Telco body wants industry to lead on broadband speed claims

Rohan Pearce | Aug. 31, 2016
Communications Alliance suggests that it should take charge of guidance for retail service providers

Internet Australia CEO Laurie Patton said that his organisation was concerned about the rate of take-up for the National Broadband Network and that a lack of accurate information about broadband performance end users should expect could be a factor.

"Perhaps one of the reasons why NBN is having trouble securing customers is that people are uncertain as to the sort of Internet speeds they are likely to receive, especially given that there have been reports of people moving from their old ADSL service to the NBN and finding their Internet running slower," Patton said.

"IA has previously called on the government to undertake a review of the NBN so we certainly support the ACCC's proposed Broadband Performance Monitoring and Reporting Program. I think we'd also want the program to be independent and subject to requirements set down by the government to ensure transparency and accountability."

"One of the benefits of a monitoring and reporting scheme is that it would once and for all establish the speed differentials between the copper-based FTTN network and the technically superior FTTP network," Patton said. Internet Australia is critical of the rollout of FTTN, which relies on Telstra's copper network.

Source: Computerworld


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