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South Wales hospital patients get free WiFi after deal with The Cloud

Antony Savvas | Nov. 1, 2013
Hospital's ICT savings reinvested in providing the service

Free WiFi is being provided to a number of South Wales hospitals after a deal between WiFi operator The Cloud and the Abertawe Bro Morgannwg University Health Board (ABM).

The Cloud, which is owned by BSkyB, will allow patients to use mobile devices to surf the web, stream music or even watch movies online. It will also let clinicians gain access to internet resources at the bedside, a benefit in terms of patient care and efficient use of clinical time.

The offering is available at the Morriston, Neath Port Talbot and the Princess of Wales hospitals, with specific wards at Singleton Hospital also receiving the service. There is also partial coverage at Cefn Coed Hospital, and the ARC Centre in Bridgend, as well as several other ABM buildings.

The cost of introducing The Cloud has been paid for by "reinvesting some savings made by the ICT department", said ABM.

Carl Mustad, head of ICT operations at ABM, said: "The rollout was completed very recently and more than 7,000 people were using the service in the first six days, spending a total of 1.5 million minutes online."

He said: "We hope that having this offering in place will improve the quality of patients' time in hospital, letting them surf the web but also providing opportunities for us to gain valuable patient feedback to improve our service even further in the future."


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