Singapore Telecommunications Limited (Singtel) together with Bharti Airtel Limited (Airtel) will offer data network coverage to enterprises in the Asia Pacific, Middle East, Africa, Europe, and the United States.
Singtel and Airtel combined their resources into one network to provide data connectivity to 325 cities across the globe through their 370 Points of Presence (PoP). Singtel has 200 PoPs in 160 cities globally while Airtel has 170 plus PoPs in 165 cities across India, Africa and the Middle East.
According to Lim Seng Kong, Managing Director of Global Enterprise Business at Singtel Group Enterprise: "We believe joining forces this way makes total sense. By tapping on one another's infrastructure assets we enhance each other's capabilities."
"By combining the two networks, we provide integrated, fully-managed and secured networking service to help multinational corporations simplify their communications needs. Businesses only need to deal with a single contract and customer helpdesk on the back of one network to manage their communications across multiple countries," he added.
In essence, the global network enables multinational corporations to keep an eye on their operations across different regions by using high-bandwidth business applications like unified communications, and video conferencing.
Additionally, the new network features a single helpdesk and an integrated Operations and Maintenance system for a one-stop customer experience. The systems are designed to boost the troubleshoot capabilities across the networks as well as to standardise the quality of the service across the regions.
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