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Singapore very mobile-friendly country

Anuradha Shukla | July 17, 2014
65 per cent respondents make online payments on a mobile device, according to PayPal survey.

Singapore is one of the most mobile-friendly countries in the world, according to a global survey by PayPal.

65 per cent of the respondents make online payments on a mobile device, compared to a global average of 58 per cent.

28 per cent of Singapore respondents don't leave home without their mobile phones.

90 per cent of Singapore respondents shop online and 83 per cent of them purchase goods or services from online sellers based in other countries.

36 per cent of Singapore respondents want technology to simplify their lives and make them more connected with people.

Tired of wallets and queues

59 per cent of Singapore respondents said it is awkward to carry their wallet and 72 per cent are especially tired of queues.

42 per cent of Singapore respondents have to wait in line and online businesses would lose 41 per cent of prospective sales in Singapore if a site requires a customer to sign up or register before making a purchase.

35 per cent of Singapore respondents said they would like to spend time with their families and 33 per cent would do something for themselves if they are able to save an hour a day from unnecessary tasks.

52 percent of Singapore respondents waste hours each day on activities such as being stuck in traffic (29 per cent), travelling to and from work (23 per cent) and waiting in line to pay for things (20 per cent).        

"While we're not yet in the business of solving gridlock, we know that whenever we can shave time from the payments process for our 148 million active account holders, we're giving them back one of life's most precious resources," said Christina Smedley, vice president, Global Brand and Communications, PayPal. "Whether spending that time with family and friends, relaxing, exercising or getting some quiet solo time, the value is immeasurable."

The results are based on research conducted between April 29th –May 20th, 2014 by Reputation Leaders, an independent research firm, among 15,105 adult banked consumers aged 18-64 in 15 major markets. 


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