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SamKnows to help improve broadband across Singapore

Nurdianah Md Nur | April 8, 2016
Consumers in Singapore can now accurately measure their ISP’s performance.

The Infocomm Development Authority of Singapore (IDA) has contracted SamKnows to measure consumer Internet performance.

SamKnows is a global broadband measurement performance provider that allows consumers to measure and improve the quality of their Internet experience.

Singapore is one of 40 countries currently using the SamKnows measurement platform.

By taking part in the National Internet Measurement Infrastructure (NIMI) project, Singaporeans can now put their Internet Service Providers (ISPs) to the test, and ensure they are getting the quality of experience that they paid for.

As part of a drive to expand the project, SamKnows is now offering free hardware devices called 'Whiteboxes' to new volunteers, allowing users to measure speeds of up to 1Gbps. According to the company, the data collected from the Whiteboxes will enable IDA to regulate Singapore's telecoms and monitor consumer Internet performance. Reports will be released on the IDA website to ensure that consumers have access to accurate data showing their broadband performance. 

Volunteers can also download "SamKnows", a free mobile app that gives customers access to real-time accurate data and analytics via the SamKnows dashboard.

SamKnows Whiteboxes
SamKnows' Whiteboxes. Credit: SamKnows.

SamKnows Home Reporting System
SamKnows' Home Reporting System. Credit: SamKnows

Interested participants can apply for a free Whitebox at


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