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OPINION: E-litigation – When law embraces technology

Chong Kok Keong | May 23, 2012
Technology offers many prospects for policy makers to make justice more accessible, transparent and efficient.

We have seen increased demand for technology in the litigation space in many countries in various stages of development and maturity in recent years.

For example, the Ministry of Justice of the United Arab Emirates (UAE) needed a solution that could deliver an end-to-end suite of user friendly eJustice services that will enhance the Judiciary's transparency and efficiency, promote professionalism among the legal fraternity, and improve the justice system for the people and businesses enabling a conducive environment for trade and investment in the country.

In 2008, the Ministry of Justice of UAE, assisted by CrimsonLogic, implemented a revolutionary eJustice system where the integrated platform enables seamless case filing, legal research, notary services and document management. The system also paved the way for shortening case processing times, enabling concurrent access to any court documents from different locations, and better collaboration between the Judiciary and the legal fraternity.

Another example is in Mauritius, where the country implemented an eJudiciary system in 2010 to improve court administration, boost judicial transparency and efficiency, promote professionalism in the legal community, and facilitate citizen access to the justice system in the country.

Mauritius' vision is to become a 'cyber island' and technology is a key focus for the country striving to become the info-communications hub in the region. The Judiciary of Mauritius entered into a partnership with CrimsonLogic and a local partner, the Mauritius Network Service, to establish its eJudiciary platform. The platform now delivers e-Filing and Case Management capabilities, and automates internal processes for the Supreme Court. This platform eases the reliance on paper, eliminates the need for physical storage space and security, as well as minimises human error and time spent on these activities.

We have seen much improvement through the use of technology in the judiciary systems implemented in Singapore, United Arab Emirates and Mauritius, where we strongly believed that citizens and businesses have benefited from the eJudiciary solutions CrimsonLogic has implemented on behalf of those governments. We continue to develop our expertise in this domain and to share our knowledge and experience with more countries globally.

Chong Kok Keong is senior vice president of CrimsonLogic.


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