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Mobilizing your sales team brings challenges and high expectations to IT

Tom Kaneshige | July 2, 2014
There's been a lot of talk about all the great benefits companies reap from mobilizing their workforce, especially those in sales and services who work mostly out in the field.

"If one of their kids has a doctor's appointment or dance recital, I can say that's fine but I'm still expecting certain work to get done," Gordon says. "Whether it's writing policies or procedures, upgrading storage area networks, patching servers, those things can increasingly be done — oftentimes done better — when users aren't there to encumber them."

 

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