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Missing standards created integration struggles with

Antone Gonsalves | Oct. 23, 2013
Missing integration standards were a major problem some insurers faced in connecting their software to the U.S. federal government's online health insurance marketplace, which has been plagued by technical glitches, an expert said.

"It's almost unrealistic to assume that everybody will follow standards," Kamal said.

Nevertheless, not making additional time and resources available when standards cannot be followed is almost certain to lead to problems.

"In any type of a project this large, it can be an issue and it can be exacerbated to a certain degree if you introduce a lot of customized coding, as opposed to following something that's more standards based," Paul Trulove, vice president of product marketing for SailPoint, said.


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