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HSBC allows customers to open an account with a “selfie”

Nayela Deeba | Sept. 16, 2016
The bank is using facial recognition technology for authentication

HSBC headquarters reception

HSBC Bank has developed a biometric facial recognition mobile application, using which customers will be able to open an account in the bank.

Customers will have to take a "selfie" to verify their identity before opening an account. Once the shot is captured, it is cross-checked with a user's ID document, such as driver's license or passport photo.

The facial tracking application is able to recognise and verify documents from up to 150 countries.

Richard Davies, Head of Global Propositions at HSBC, noted that half of all new HSBC Business Current Accounts are opened online, compared to just 10 percent in 2013.

"Through simplifying the ID verification process, we'll be able to save our business customers time and open accounts quicker. We also expect the convenience and speed of a 'selfie' to become the verification method of choice for our customers who no longer need to visit a branch to complete the process," said Davies.

HSBC plans to roll out voice recognition and Touch ID for 15 million UK customers, according to an announcement that was made in February.


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