Geek IT services more than 200 clients and was using another backup product to service its customers. Paior explained that due to various threats and deletions experienced by clients, the MSP was performing two to three restores a day across its client base.
“It was taking a lot of time, a lot of our resources and costing our customers due to the amount of downtime.
Shortly after being introduced to the product, the Geek team went over to New Orleans in June of last year to better understand the product. During the trip It became the first Australian company to be certified by Datto.
Paior explained that the system performs so well because it configures all the pre-virtualisation of the servers prior to completing a backup and thus takes a fraction of the time to restore a system than the company’s previous offering was capable of.
“If you have a failure, you call Geek up, we log on to our Cloud portal, press go and your server starts booting in that virtual environment. It is literally a 30 second process.”
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