Prashan, developer from India: Most of my opinion, I can trace back to a Google search. As search becomes more and more personalized, and predictive, I worry that it informs my world view and rules out the possibility of some other serendipitous discovery. Any comment on that?
People have a lot of concern about that-—I'm totally not worried about that at all. It sounds kind of funny to say but that's totally under your control. And our control is cool. So I think, I think it's very important to have a kind of a wide world view, to have education, all those kind of things.
But the right solution to that is not randomness. You can't really argue doing a bad job of returning whatever you wanted is the right way to educate you. It's just not. It would be better to return exactly what you wanted, when you want it and use that saved time to have you read the news or read textbooks or books or other things that might be more general. So I think we can put that into the algorithms.
In my very long-term world view—you know, 50 years from now or something—hopefully, our software understands deeply what you're knowledgeable about, what you're not, and how to organize the world so that the world can solve important problems. You know, people are starving in the world not 'cause we don't have enough food. It's 'cause we're not organized to solve that problem. And our computers aren't helping us do that.
So I think, if you think about it that way, if you think about, we need to make computer software on the internets that helps people solve important problems in the world. That will cause, as a side effect, more people to be educated about the things they should get educated about. And that's not the same as a demand. 'I'm asking for a particular thing, I'm searching for...' Those are different modes. Just kind of make sure we're serving both modes and that computers can help you do that. So I'm... I cannot be more optimistic about that. I think computers and software and things that you all write, and we all write, are going to help us solve those problems for people rather than just doing it at random.
[Kevin Nielsen from New Jersey: I was intrigued about your comment about the positivity and the negativity and I'm very interested in helping other people be positive about technology--as you are--and I'm interested in what your advice would be to help us sort of reduce the negativity and focus on positive, and focus on changing the world.]
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