"CIOs should centralise control, standardise the roll out of projects efficiently, virtualise deployment and optimise for reduced costs and increased efficiency," advised Bill Chang, Executive Vice President of Business Group, SingTel, during an executive roundtable held within the Business Solutions Centre at SingTel Comcentre in Singapore on August 12, 2011.
These best practices were derived from numerous conversations that he had with CIOs around the world. "This is regardless of the industry they are in, or the size of their business whether they are small businesses or large enterprises," Chang emphasised.
CIOs and IT leaders of mid- to large-sized companies in the Greater China region listened to Chang's presentation on SingTel's portfolio of ICT (Information Communications Technology) capabilities and shared their own perspectives on the convergence of cloud computing and mobility.
The two-hour Roundtable entitled "CIO Reality Check: The Business Impact of Convergence and Mobility" was moderated by TC Seow, Editor of CIO Asia magazine, and organised by SingTel.
Leader in Asia Pacific Region
SingTel is the largest multi-market player in Asia Pacific with 416 million mobile customers in 25 countries, including Singapore, Australia, India, Indonesia, Thailand, Philippines, Pakistan and 16 countries in Africa.
With 23,000 employees worldwide and a market capitalisation of S$50.2 billion, SingTel is also the largest international data services provider in Asia Pacific excluding Japan. SingTel's vision is to be Asia Pacific's leading one-stop ICT Experience Provider; committed to innovate constantly in order to provide differentiated customer experience, deliver compelling ICT solutions and to partner businesses for success. In order to be a one-stop ICT experience provider, SingTel had extended its core competency from managed infrastructure services that traditional telecoms companies were good at - which Chang termed as Telco 1.0 - to adjacent areas of competencies.
That involved using innovation to drive Telco 2.0 (managed and professional services such as voice, data and video services) so that the infrastructure became a network centric environment.
In 2008, SingTel moved into Telco 3.0, or cloud services, even before the new technology became widely popular, by leveraging on its networks and data centres and its established system integration capabilities.
This has positioned SingTel as a suitable partner for enterprises moving out of their country into the Asia Pacific region. These enterprises trust SingTel because of its reputation for its reliable networks, capabilities, and scale to provide cost-effective solutions.
SingTel was also recently honoured as Asia's Best Cloud Services provider by Asia Communication Awards in June 2011.
Chang recounted that a number of large multinational companies, including a few global banks use SingTel exclusively as their data and voice carrier in the Asia Pacific, because of extensive coverage and levels of redundancy that SingTel was able to provide.
Sign up for CIO Asia eNewsletters.