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FTC: Mobile carriers should take steps to fight bill cramming

Grant Gross | March 11, 2013
Mobile carriers should deploy a number of safeguards to protect their customers against a growing problem of unauthorized billing through mobile payments, the U.S. Federal Trade Commission said in a report released Friday.

The U.S. Federal Communications Commission has also focused on telephone bill cramming in recent months. Last April, the FCC voted to require telephone carriers to provide their customers more billing information in an effort to crack down on mystery charges on phone bills.

The FTC's report is based on a workshop on mobile payment concerns the agency hosted last April. The FTC is planning another workshop on mobile bill cramming in May.

 

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