Migrating from BlackBerry to a multi-OS environment is wrought with hidden costs, too. The average amount budgeted for this migration is $4 million, or $547 per managed device. But respondents believe they'll face a shortfall; the average cost could be as high as $16.9 million, or $2,276 per managed device.
"Two years ago, no one budgeted for a BlackBerry migration," Rege says. "This wasn't planned. It just happened."
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