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Elon Musk responds to Consumer Reports' negative rating of Tesla Model S

Lucas Mearian | Oct. 23, 2015
Musk noted that 97 percent of Tesla owners expect to buy another.

Tesla Model S
The Tesla Model S being put through its paces by Consumer Reports. Credit: Consumer Reports

Tesla CEO Elon Musk today tweeted out a response to Consumer Reports' negative reliability rating of his company's flagship all-electric sedan, the Model S P85D.

Consumer Reports gave the $104,000 electric car a "worse-than-average" rating in its latest report about the predicted reliability of new vehicles based on a user survey that included more than 1,400 owners. Owners complained about problems with the drivetrain, power equipment, charging equipment, the giant iPad-like center console, and squeaks, leaks and rattles with the body and sunroof.

Tesla Model S 
An interior view of the Tesla Model S P85D. Credit: Consumer Reports

Other problems owners noted were inoperable wipers, leaking battery cooling pumps, out-of-alignment trunk and hatchback latches and persistent wheel-alignment issues.

Tesla shares plunged more than 15% Tuesday after Consumer Reports announced it was withdrawing its recommendation of the company's flagship Model S P85D electric sedan. The price of Tesla shares had climbed by the closing bell, but still ended the day down by 6.6%.

Elon Must tweet 
Elon Musk's response to Consumer Reports negative rating of the Model S P85D. Credit: Twitter

In two separate tweets, Musk said any problems mentioned in Consumer Reports' user reliability ratings were more related to early production Model S sedans and that they'd already been addressed in new models.

Musk then reiterated what Consumer Reports itself noted: Some 97% of people who own the car said they would buy it again.

"That's the acid test," Musk tweeted.

 

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