Subscribe / Unsubscribe Enewsletters | Login | Register

Pencil Banner

EC slams Apple for in-app purchase policies

Loek Essers | July 21, 2014
The European Commission took Apple to task Friday for failing to firmly commit to stopping inadvertent in-app purchases, particularly those made by children.

Apple also proposed creating a specific email address through which enforcement authorities can inform Apple about possible violations of applicable law and coordinate discussions with the developers concerned. It also proposed appointing a team to deal with such notifications, but so far, no precise implementation date for these proposals has been put forward, the CPC network said.

Google on the other hand did commit itself to implementing a number of changes that should be completed by the end of September, the Commission said.

Those changes include not using the word "free" at all when games contain in-app purchases. Google will also develop guidelines for its app developers to prevent direct exhortation to children as defined under EU law, as well as measures to help monitor apparent breaches of EU consumer laws. It has also adapted its default settings, so that payments are authorized prior to every in-app purchase, unless the consumer actively chooses to modify these settings, the Commission said.

The Commission will continue to monitor implementation of these proposals to see if the problem is solved. If not then further action is possible, but because consumer policy is enforced by member states, any enforcement action would have to be taken on a national level, it said.

 

Previous Page  1  2 

Sign up for CIO Asia eNewsletters.