“At a minimum, the IT organisation needs to be able to design the 'big picture' of all the new information and technology capabilities required to support digital business.
“The CIO can then work with the rest of the organisation to define who - if not IT - will build, fund, support and own these major components.”
According to Prentice, the five major platforms of digital business are built around information systems, customer experience platform, data and analytics, the Internet of Things (IoT) and ecosystems.
“You can't afford to stay on the sidelines of this digital and algorithmic business wave,” he added. “Define your algorithm, AI, ecosystem and digital platform strategies now.”
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