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Digital government: 21st century road-map for success

Shahida Sweeney | Feb. 25, 2015
Top global trends to watch for public sector success.

More broadly, in the US, one census showed that the roughly 700 federal departments, agencies and initiatives had a stock of around 3,000 Facebook pages, 1,000 Twitter accounts, 700 YouTube channels and 500 Flickr pages.

This often includes accounts for specific public service areas that are better recognised by the public. Law enforcement services, for example, typically have a presence of their own. This is distinct from the institutions they formally belong to, for example, ministries of the interior.

Some digital trends can be tracked at the OECD's Digital Assets web site. Detailed resources are available at OECD Library.

 

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