Ahead of the CIO Summit 2013 in Hong Kong, we caught up with one of our main speakers from the technology solutions provider community-Splunk's VP of Asia Pacific & Japan, Robert Lau -for his perspectives on the primary concerns of senior information executives in Asia and for an idea of what his company is doing to help ICT divisions across the region.
Based on your interaction with customers, what are the top three priorities of CIOs today?
Splunk's customers give us a unique, first-hand perspective of the challenges and opportunities CIOs face, which include: partnering with the business to drive innovation tied to strategy; advancing the effective deployment and use of reporting and analytics in the company, and evolving the organisation's enterprise architecture to meet the challenges and opportunities from big data; and, securing the enterprise against the new threat landscape.
What would you say are the best ways to solving these problems, and meeting their objectives in this context?
In order of the respective priorities from the previous question.
The market for new solutions delivered as-a-service via cloud enables a new level of innovation.
Solutions that capture machine data and big data are on the rise and drive technology-intensive business innovation as well as raise business performance from transformed IT infrastructure, operations and applications.
Mining data and utilising it for security forensics within the corporate network, applications, and infrastructure is now critical to improving the security posture.
How are you and your organisation responding to current trends and moving toward helping them solve their problems?
Splunk delivers the industry-leading platform for machine data analytics in use at over 5,600 enterprises, universities, government agencies and service providers in over 90 countries. These organisations use Splunk Enterprise to gain Operational Intelligence that deepens business and customer understanding, improves service and uptime, reduces cost and mitigates cyber security risk.
At Splunk, we use our own software to deliver real-time operational intelligence from all data generated by applications, servers, network devices, security devices, website traffic and so on. This machine data contains a definitive record of all user transactions, customer behaviour, machine behaviour, security threats, fraudulent activity and more. It is an incredibly valuable resource, which we leverage to better manage, secure and audit IT and drive world-class, agile and responsive IT, and meet our critical business objectives. We enhance this further by building an internal analytics group that includes machine data and big data practitioners. They continually drive new visibility and insights across our physical, virtual and cloud infrastructure for IT and business users.
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