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Case Study: Improving patient care and reducing costs with M2M

Manfred Kube, Head of M2M Segment Marketing / Director Business Development mHealth, Gemalto | May 19, 2014
One of the technologies that has great potential to revolutionize patient and elderly care is machine-to-machine (M2M) communication technology.

How it Works

The Vignet system consists of a dedicated M2M-enabled secure patient gateway, or mHealth Hub, with a touch-screen display, and a HIPAA compliant, cloud-based server that manages a variety of tasks including data management and analytics, care management, user management, application management and business logic as well as authentication, authorization, and encryption.  The server aggregates and stores data from many different sensors used by patients throughout their daily routine.  It verifies identification credentials of the healthcare provider to enable secure access to patient data and then it's paired with several web applications for the end user, the customer service administrator, a physician or nurse and the healthcare provider. Thanks to Gemalto's wireless technology, the system can be used virtually anywhere at any time - at home, in a clinic, in a hospital, in a community based health center or a nursing home.

The secure end-to-end system collects data from devices and sensors including pedometers, blood pressure devices, ECG, heart rate, glucose meters, pulse oximeters, weight scales and other devices for wellness and chronic disease management. Patients, caretakers, providers and researchers use Vignet apps and interfaces on smartphones, tablets and the web to gain valuable insights from collected data. Easy-to-understand dashboards provide a fast and powerful way to make sense of large datasets.

Today, many clinical programs still rely on manual effort and paper-based processes. Vignet transforms this into an end-to-end system with automated workflows to accomplish patient engagement, compliance and therapy more efficiently. Some of the day-to-day routine patient care overhead is alleviated allowing providers to spend their precious time and resources on direct patient care instead of paperwork through the Vignet Provider Portal using a tablet.

Patients are empowered through Vignet mobile applications to gain insights from historical records and longitudinal data about their own specific health parameters to gain a better view of their own health and support behavioral change.  Similarly, care givers are able to securely log-on to a Provider Portal on a tablet, smartphone or laptop and instantly see on a digital dashboard which patients are awaiting action.  A provider can log in, quickly triage, analyze a patient's collected data and respond to care needs within a few minutes. The system also proactively notifies healthcare providers when for instance defined thresholds are exceeded or certain events occur. The Vignet Provider Portal can therefore reduce medical response time and improve resource utilization while potentially reducing hospitalization rates.

The system also allows the healthcare provider to prescribe a personalized patient care plan including schedules, targets, goals, appointments, reminders, alerts and SMS messages for various conditions and other events to better engage the patient and improve outcomes

The Gemalto M2M-enabled smart gateway is ready for deployment on global 3G/4G networks.  The system is certified to meet various global standards such as FCC, CE, IC, IEC 60950, IEC 60601 and ISO13485.  The gateway has also been certified for Bluetooth, Bluetooth Low Energy and Wi-Fi. At heart of the solution is Gemalto's Cinterion® 3G/4G M2M module, which enables the transmission of data across virtually any cellular network. This is crucial to the success of Vignet's solution allowing healthcare needs to be addressed virtually everywhere - extending physician oversight and medical care delivery even to rural areas and hard to reach populations. In addition, the end user experience strongly benefits from the self-contained cellular-based approach as it simplifies the installation process and can work "out-of-the-box".


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