End point protection
With 11,000 endpoints spread across various campuses, ITE also realised that it needed to automate endpoint management rather than depend on manual processes, which required staff to visit each computer when deploying software.
ITE selected the Altiris Client Management Suite for its desktop environment. With this implementation, software delivery, inventory, and patch management and application are now managed from a single product and console, cutting the time for new software deployment by at least 75 percent. "Previously, what took a six-man team to complete in a week can now be done automatically within a day," Tan said.
Experiencing inadequacies with its previous security solution-like the lack of spyware protection and viruses and worms getting through due to the slow publication of new definitions-ITE looked to enhance security in its IT environment. After evaluating several products, ITE ultimately selected Symantec Endpoint Protection, a part of Symantec Protection Suite Enterprise Edition, which is an integrated antivirus, spyware protection, firewall and intrusion protection solution. Symantec Endpoint Protection also offers an easy-to-use management console. According to Tan, the average number of incidents per month has dropped by 30 percent, since ITE's deployment of the new solution.
Currently, ITE is installing Symantec Backup Exec System Recovery Desktop Edition across all its infrastructure's endpoints, and Symantec Enterprise Vault. Sources at ITE said that these will enable the organisation to achieve efficiencies that such a comprehensive archiving solution should typically bring.
The two packages has proven eminently useful for ITE's IT division, which routinely deals with high volumes of data stored in the local drives scattered across the organisation. The Symantec Backup Exec System Recovery Desktop Edition's image-based backups offer greater protection for information, while Symantec Enterprise Vault offer a more stable archiving process (particularly in comparison with the previous practice of localised archiving on users' e-mail systems).
In addition, ITE has also enrolled in Symantec's Campus Agreement, which is the vendor's software licensing scheme for schools aimed at reducing information management complexity for them and helping them deliver more cost savings.
Tan said that having the new Symantec systems in place has helped the school achieve a high score of 95 out of 100 in the Infocomm Development Authority's Infocomm Security Health Scorecard. It is an index for government agencies to benchmark their information security measures. The result means that ITE is ranked among the top 10 government agencies in the Scorecard, he added.
Sign up for CIO Asia eNewsletters.