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Bank of Ceylon upgrades its core banking and front-end teller systems with Fiserv

Adrian M. Reodique | April 18, 2016
The move enables the bank to create an agile banking environment that will allow them to quickly and effectively respond to customers’ concerns.

Bank of Ceylon in Sri Lanka has expanded its partnership with Fiserv, Inc.-a global provider of financial services technology solutions-and is leveraging its Signature core account processing platform and Teller front-end teller system.

In addition, the bank picked Communicator from Fiserv to further streamline the integration between Signature and third-party solutions.

With the upgrades, the bank now has a front-end design that offers continued ease-of-use and streamlined view of the customers for bank staffs. On the back end, the solutions enable real-time online transaction processing and streamlined end-of-day processes that save hours of manual work per day.

"As a key component of our bank's vision to be 'bankers to the nation', we will continue to partner with Fiserv," said Luxaman Perera, Head of Information Technology in Bank of Ceylon. "Fiserv has been a partner for over 10 years and has helped our bank improve operational efficiency and streamline branch operations with consolidated technology solutions. Our customers benefit from this partnership as we can provide faster service and bring advanced financial products to market rapidly," he added. 

 

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