Customers of Bangkok Bank can now access their financial services via a mobile phone, tablet or Apple Watch.
This is in line with the launch of new mobile banking functional of Bangkok Bank Public Company Limited called Bualuang mBanking, which is built on the Mobiliti Edge mobile banking and payments platform from Fiserv - a provider of financial services technology solutions.
The bank has also added a mobile peer-to-peer (P2P) payments feature and advanced push notifications and alert function to the app.
"We are focused on delivering feature-rich and easily accessible mobile banking and payment services that make life easier and better for our customers," said Chartsiri Sophonpanich, President of Bangkok Bank. "Over the past several years, we have been working on shifting our product set and culture to deliver leading digital experiences, and the mobile channel has been central to our strategy to support more users and new services. Our work with Fiserv has been a great success so far, enabling us to allow our customers to bank where they want and move money with them."
Bangkok Bank's P2P payment service allows its customers to transfer funds with just the recipient's phone number, even if the recipient is not Bangkok Bank's customer. The recipient simply needs to have a mobile number and a deposit account.
Meanwhile, the "mAlert Services" allow customers to opt-in to receive push notifications about their account details, payment reminders and security alerts.
"People are thinking about life, not financial services. Whether topping up a transit pass, sending money to family or checking your balance, banking and payments must be easy and convenient," said Marc Mathenz, Managing Director of Fiserv in Asia Pacific.
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