Online retailer and auctioneer GraysOnline has seen significant productivity gains following a successful roll-out of the latest version of the Manhattan SCALE product suite.
Operating in Australia and New Zealand, GraysOnline offers a wide range of consumer, industrial and commercial goods, direct from manufacturers and distributors. The company employs more than 400 people throughout Australia and New Zealand across its network of state-of-the-art warehouses, distribution centres and offices.
Key factors for the upgrade were the embedded Supply Chain Intelligence (SCI) capability of the solution -- which offers increased inventory visibility -- and the ability to leverage recent enhancements in the SQL Server database. Easy voice integration was also an important consideration.
Tony Coorey, CIO at GraysOnline said: "We have continued to enjoy an extremely successful engagement with Manhattan Associates since first implementing its warehouse management solution five years ago. Our business has continued to grow year-on-year by more than 20% since we moved our operations online."
Manhattan SCALE is a portfolio of distribution management and transportation management solutions built on Microsoft .NET technology. The solution, according to Coorey, has enabled GraysOnline to consolidate its warehouse operations into one centralised 350,000 square foot distribution centre, which ships up to 4,000 units per day. Prior to that, it only had the ability to process 1,100 cartons per day.
The configurability of the Manhattan SCALE solution has also allowedGraysOnline to support a number of warehouse management processes including the ability to define specific key performance indicators, run and manage reports and centrally monitor the performance of many aspects of the company's operations.
Since successfully launching its online business in 2000, GraysOnline now sells more than 120,000 items every month to consumers and businesses from an extensive product portfolio, which ranges from electronic goods and wine, to automotive and mining equipment.
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