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Alcatel-Lucent takes UC to the cloud

Zafar Anjum | Oct. 28, 2013
Launches OpenTouch Suite for Cloud to help enterprises migrate their communications systems to the cloud

How should enterprises fashion their communication strategies in the device-centric, anything from anywhere Personal Cloud era?

To discuss this and to present their company's approach to the shift in communication needs of enterprises, Alcatel-Lucent executives met the Singapore media and analysts on Thursday (24 October) at the company's Asia Pacific headquarters at Technopark@Chai Chee, Singapore.

"Today, we see a shift in communication and enterprises have a highly mobile, application-driven workforce," said Eric Penisson, Enterprise Communications Business Division General Manager at Alcatel-Lucent Enterprise.

To address the changing business concerns of enterprises, Alcatel-Lucent has launched a new suite of solutions to help enterprises migrate to the cloud and apply more cost effective business models, he said.

According to him, in the cloud era, Alcatel Lucent has embarked on the path to offer UC-as-a-service, if you will. This offering is predicated on three focus areas: superior user experience, a true next gen architecture and cloud-based delivery models.

The company's Open Touch architecture supports a superb user experience, enabled by a hybrid cloud platform, said Penisson.

For delivery, the company offers three segmented cloud solutions: the Enterprise Cloud, the Office Cloud and the Personal Cloud. Of the three, two have already been launched; only personal cloud, meant for groups of individuals with shared interests, will be launched early next year.

To provide superior user experience, the company will roll out new slick terminals next year, he said.

According to Penisson, the Open Touch platform offers a loose coupling flexibility to enterprises. It is a software suite which is hardware agnostic and fully virtualised for easy deployment. It means that it can be overlaid on any third-party system.

With the cloud, we are moving from a capex to an opex model, said Dirk Dirmotier, VP, Communications Solutions, Asia Pacific, Alcatel-Lucent Enterprises.

"We are working on an indirect model," said F L Leow, Senior VP, Asia Pacific, Alcatel-Lucent Enterprises. "We are working with 200 partners in Asia Pacific."

Leow also said that the company's enterprise business in the region grew by more than 25 percent in the APAC region. Most growth came from China, Australia, South Korea, Indonesia and Japan.


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