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Alcatel-Lucent Enterprise: Recapping year one

Holly Morgan | Oct. 5, 2015
A new travel, hospitality and leisure solution business unit was created in Q2 of 2015.

Alcatel-Lucent Enterprise (ALE) has commemorated its one year anniversary as an independent business.

Since October 1, 2014, ALE has created a new HR infrastructure, IT/IS systems, financial infrastructure and employee and business partner training system. It has also opened new offices and legal entities worldwide.

“Stepping out as an independent business has helped fuel our goal of becoming a more significant player in the enterprise communications market,” said ALE International chief executive, Michel Emelianoff.

Strategic programs have also been implemented with a focus on core markets within APAC and EMEA. Additional resources have been included to execute growth markets including China and the USA.

The company launched new initiatives to support the channel, including its Value for Partners program that aims to help resellers to reach customers and build revenue with new models.

A new travel, hospitality and leisure solution business unit was created in Q2 of 2015. ALE said the unit looks to deliver solutions for the hospitality industry, such as enabling guests to use their mobiles to access hotel services. The solution aims to be one of the three top players globally in the hospitality IT sector within the next three years.

ALE has signed with over 20 partners globally to launch its Cloud offerings. The latest to sign are German telco EWE Tel, software developer Huber & Feneberg, and Norwegian contact centre provider, Intelecom.

The partnerships look to support ALE’s OpenTouch Enterprise Cloud and OpenTouch Personal Cloud Solution. The solutions are designed to enable partners to deliver business-outcome based Unified Communications services.

ALE was also recognized by the Technology Services Industry Association (TSIA) for excellence in support services. At its Technology Services World 2014 event, TSIA presented the Certified Support Staff Excellence award to ALE’s Networking Services group.

 

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