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Abacus offers simple net fare access with automated exchange

Veronica C. Silva | March 13, 2013
New solution is expected to lower risk of error in reissuance on fares.

Travel solutions provider Abacus International recently launched what it calls the first automated exchange solution that simplifies non-published net fare access.

Starting with Singapore Airlines as its launch partner, Abacus said it plans to roll out its private fare database, called Abacus FareX, with other partner airlines and travel agents eventually.

Abacus said that with the new database, airlines will be able to rapidly distribute net fare content and reduce the administrative overhead associated with the processing of agent debit memos (ADMs).

"Net fares ticketed on Abacus FareX are on the rise, and we want to provide our partners and customers with a scalable solution that will allow them to continue to serve their customers efficiently," said Martin Symes, vice president, Marketing, Abacus International.

The new exchange can also help airlines and travel agents save time and reduce errors while driving additional revenues, added Symes.


With the automated exchange solution, Abacus-connected travel agents will also be able to access five million origin and destination net fares using a more streamlined process.

Abacus said more than 20,000 travel agents currently linked with them are sourcing extensive net fare content in the region through Abacus FareX.

Abacus also expects relative ease for travel agents when addressing problems related to reissuance on net fares.

"Reissuance required on net fares is a common challenge that takes up a great deal of agents' time. This new capability helps our agents increase productivity and avoid the hassle and risk of error in manual reissuance," said Martin Symes, vice president, marketing, Abacus International.

Abacus gave the assurance that the automated exchange process for reissuance of net fares within Abacus FareX is covered by the same fare guarantee associated with published airfares.


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