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With Windows 10, a contrite Microsoft will try to atone for Windows 8 mistakes

Juan Carlos Perez | Oct. 1, 2014
Humbled by businesses' dislike for Windows 8, Microsoft has issued a mea culpa, offered the world a first peek at Windows 10 and pledged that the new OS will delight IT executives.

It's also clear Microsoft wants to be in sync with enterprises' assessments of Windows 10. So it's launching the Windows Insider Program to create a large stable of testers that it will be in contact with as it releases frequent "builds" of the new OS. The first one will be released on Wednesday.

For Michael Silver, a Gartner analyst, it's clear that Microsoft is approaching the development of Windows 10 with a much different mindset than it had with Windows 8. This time around, it seems Microsoft is intent on listening closely to customer feedback, so it gave Tuesday's event a low-key vibe.

"I'm surprised at how quiet and understated the announcement was," he said.

Steve Kleynhans, another Gartner analyst, said that what Microsoft showed during the event "certainly resolved many of the most visible criticism that have blocked many people from even investigating Windows 8/8.1."

"The new experience is certainly familiar to Windows 7 users, but still seems to provide access to the best of the Windows 8 capabilities. Of course in the end we will need to see -- and use -- the experience on a broad set of devices to really understand how well it works," he said via email.

Kleynhans would have liked to get more details on the changes and enhancements that were mentioned. "Some of the management, security, and app delivery enhancements seem promising, but again we will have to see them in action to really know how close they come to hitting the mark," he said.

 

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