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Windows' new normal shows software-as-a-service ambitions

Gregg Keizer | April 21, 2014
Microsoft's new updating "normal" for Windows -- a faster-paced tempo that demands customers apply releases within weeks -- is a first step in moving the OS to a services-style model. But companies may be leery of the change.

"Things like bringing back the start menu are in fact a bad story for Microsoft," said Miller, who argued that the more Microsoft makes Windows 8.x like Windows 7, the more the latter seems "good enough" to stick with. Why change if the change doesn't have benefit?

"Some people will decide to get on the [fast-update] train and live more dangerously. But there are a lot of business stalling out [on updates, whether upgrades from XP or potentially from Windows 8.1 to Windows 8.1 Update] and sitting on known issues," Miller said.

The faster cadence also threatens Microsoft's push to get customers into cloud-based services, Miller asserted. "If people are uncomfortable with software-as-a-service [through rapid updates], they're going to be even more uncomfortable with the cloud."


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