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Windows 10's decade of support starts when customer begins using the OS

Gregg Keizer | July 23, 2015
Microsoft will provide feature and functionality updates and upgrades to Windows 10 for a full decade from the time the OS is purchased, an analyst briefed by the company said.

"When they talk about changing the servicing model for the OS, moving it forward, keeping it updated, they are rethinking the whole process," Kleynhans added. "I'm not convinced they have all the kinks worked out, but we do see the intention of where they want to go.

"It's significantly different than what we've had in the past," he concluded. "It may take a few years for everyone to settle into this and really feel how different is it."


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