Catering to LOBs
Meanwhile, CBRE's Warner said technology staff have been introduced across the organisation's business lines to provide much needed feedback around what each division needs from IT.
"One thing about our organisation is that there are so many facets of real estate and they are quite different. If you are valuing a property, it's quite different to managing a property or selling or leasing a property.
"We have put people into each of these business lines and allowed them to be the ears and eyes for us in IT, and then we have taken that feedback back," he said.
Although there are still going to be IT solutions that are delivered centrally, Warner said these don't provide competitive advantage for individual lines of business.
"Anyone can give you email, anyone can give you a telephone but it's an application within a business line that really helps them drive their business," he said.
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