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Why good employees leave (and how you can keep them)

Sharon Florentine | Oct. 31, 2013
If you're losing good workers and you're not sure why, the problem may lie with your firm's management style. The good news is that you can make small changes that will make a huge difference when it comes to employee retention.

Teach Your Tech Employees Well

Another way to help employees feel valued is to recognize and help them achieve their full potential. That means making educational and career advancement opportunities available, and encouraging employees to use those resources, says Duarte.

"Make sure employees are aware of available opportunities to grow and to expand their knowledge," she says. "One of the key things -- if you're really listening to employees -- is to find out if they are getting the resources to add to and change their roles, to take on more and different responsibilities, to spearhead new projects, to experiment," Duarte says.

"Most people don't want to come to a job every day and just slog through, doing the same thing day after day. They want to learn new things, try new things, and if you can support their efforts to do that, you'll inspire loyalty and that can help with retention," Duarte says.

Especially in the IT field, keeping your technology environments and solutions platforms current can help keep valuable employees excited about and engaged in the direction the company's going, says Borre.

"We have two clients right now who can't necessarily afford to pay top-of-the-bracket salaries, but they are always updating their platforms and making sure they're on the cutting edge of technology," Borre says.

If you can't change your platforms, or solutions upgrades aren't in the budget, she says, then consider sending your employees to training on cutting-edge systems to emphasize that you value their education and their emerging skill sets.

"Make sure they can get some new skills and experiences, even if they can't do it at work," she says. "Give them the flexibility and the freedom to play around, and also the opportunity to get exposure for themselves working with the new technology."

Duarte adds that not all educational opportunities have to be job- or career-focused. At Mondo, she says, a two-week sabbatical program is available for employees who've been with the company for three or more years.

"The sabbatical program is a huge motivator," she says. "If you've always wanted to travel, you can take the time and go to an exotic place, learn a new language, learn about a new culture and then come back and tell everyone about the experience and what you've learned," she says.

"Want to be a yoga instructor in your spare time? We have tuition reimbursement programs for almost any kind of program that employees can take advantage of to make their lives richer, both inside and outside of work," she says.

Do You Strive to Create a Work/Life Balance

These approaches are mostly initiated from the top-down, and, in and of themselves, aren't a cure-all, says Duarte. Paying attention to employees' struggles to manage work and home life also can go a long way toward keeping top talent, Duarte says.


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