PHOTO - VMware Malaysia Country Manager - Laurence Si
Eighty-two percent of Malaysians now bring their own devices to work, which adds additional pressure to management's need to cater to this trend, according to virtualisation solutions provider VMware's regional study of end-user computing trends.
Speaking on 22 March 2012, VMware Malaysia country manager, Laurence Si, said: "The VMware New World of Work 2012 study shows that companies with outdated and rigid IT policies that do not allow or support the use of personal technology devices and applications could be at risk of losing out on employee productivity and job satisfaction."
Si said the local results of the 10-country VMware study found that respondents who used their personal mobile devices (smartphones, tablets, laptops) and Web-based software/applications to complete work tasks saw significant boosts in efficiency (73 percent) and effectiveness (74 percent).
"Although some companies are trying to control employees' access to the corporate network and data via 'illegitimate' devices, enlightened businesses that recognise this trend is already happening and modernise their IT policies stand to build a happier, more effective and agile workforce," he said.
"Of the 209 Malaysian respondents surveyed, 82 percent said they bring their personal mobile devices to work and 91 percent said their companies are aware of this," said Si. "However, 69 percent of respondents indicated their IT departments do not support personal devices and cannot use them effectively in the workplace."
He said that 89 percent of respondents reported that their companies have IT policies that restrict them from connecting their personal portable device to the corporate network. "Working under such restrictions, in turn, reportedly led to lowered efficiency levels (44 percent) and effectiveness (27 percent)."
The study was conducted by Acorn Marketing and Research consultants in Australia, Malaysia, Singapore, India, Hong Kong, Taiwan, Thailand, China, Japan and South Korea, totalling 2,077 respondents, aged between 18-64, during January and February 2012.
The need to foster device democracy
Si said the consumer study also unveiled insights around job satisfaction and stress levels. "For example, 71 percent of Malaysian employees interviewed said they are happier at work when given the freedom to use the technology of their choice, while 58 percent reported being less stressed at work when using the technology of their choice."
"When considering potential employers, 69 percent of Malaysian respondents viewed companies that provide more technological freedom as more progressive and dynamic and were employers of choice," he said. "The VMware New Way of Work Study demonstrates that the world of corporate IT is rapidly changing. Cloud computing and mobile working is redefining how people choose to work, and the potential benefits to employee productivity and happiness make a strong business case for companies to rethink their IT infrastructure and policies."
"To be at the forefront of new IT, organisations need to review IT policies and keep an open mind," said Si. "In addition, as employees reimagine the workplace, technologies such as virtualisation and cloud computing services can help companies dynamically adapt and prosper from these new trends."
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