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Social-enabled policing is the 'next wave'

Sathya Mithra Ashok | Jan. 24, 2014
Digging into his experience with police work and understanding of trends on a global scale, Hong-Eng Koh, senior director and global lead of justice and public safety within Oracle's division focusing on the public sector, makes the case for social-enabled policing (SEP).

Q: What is the market for these solutions in emerging countries?

HEK: In emerging markets they don't have legacy systems. It is much easier for them to adopt. There is no luggage to hold them back. At the same time, budget is a major concern. Some of them can't even afford enough police officers, let alone technology. This is why we are working closely with some international organisations. I cannot name them. We are trying to work out with them how we can offer these solutions as a cloud service with these organisations.

Oracle would be happy to do that. But because we are a commercial entity some of these organisations might not be keen on using our cloud service. This is why we are approaching these international organisations, for them to become the trusted provider. They will use our technologies and the same solution sets that we design, and offer it as a service to some of these developing countries and law enforcement agencies. That is looking promising.

A few Latin American countries have funding from the US government so they invest in a lot of technology. Both Mexico and Columbia are huge Oracle customers. They have impressed me in terms of using technology to prevent and detect major incidents, related to crime, drugs or terrorism.


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