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Smartphone 'upgrade fatigue' sets in as new models disappoint

Bill Snyder | July 20, 2015
Apple is riding high in the smartphone world, while Samsung starts to struggle, but the latest minor, incremental phone updates have many consumers reconsidering pricey upgrades.

Windows Phones continue to slip in consumers' eyes, but that may be related to Microsoft's recent decision to cut loose 7,800 Nokia employees, a sign that the brand could become orphaned.  Overall, consumer reviews suggest people like their Windows Phones, though, especially the cameras, according to Feland.

Feland and Argus have a point. Forking over $600 or more for a phone that's just a little bit better than the perfectly serviceable one in your pocket or purse doesn't make a lot of sense to the average consumer.


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