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Singtel to enhance 4G mobile surfing experience for its customers

Zafirah Salim | July 28, 2015
Customers to enjoy better indoor mobile reception in more areas, and the Singtel Premium WiFi will also be deployed at over 100 McDonald’s outlets.

Singtel customers will enjoy a boost to their mobile connectivity as the local telco embarks on major upgrades to its 4G and WiFi networks.

In fact, from today onwards, Singtel will be the first telco in Southeast Asia to offer a tri-band 4G network with LTE-900 to provide its customers with a stronger, faster, and more consistent indoor network.

The new spectrum emits lower frequencies so that signals will have better penetration, allowing customers with supporting handsets to enjoy better coverage in basement levels within buildings. By March 2016, it will be available at over 400 sites across the city, including major shopping malls, housing estates and even MRT tunnels.

Customers can expect better mobile coverage, first at Parkway Parade, followed by eight other major shopping malls by October this year. Residents of newer estates such as Punggol and Sengkang will also enjoy enhanced 4G coverage in their area by October. Additionally, the North-South and East-West underground MRT stations and tunnels will also see improved 4G coverage by the following month.

Leveraging on this upgrade, Singtel is partnering closely with Samsung to launch a handset which fully supports tri-band 4G+ in the coming months. By being able to utilise all three spectrum bands, the handset will allow maximum mobile surfing speeds of up to 337Mbps.

Separately, Singtel has also partnered with McDonald's to equip its 123 outlets islandwide with Singtel Premium WiFi.

"Demand for data is growing exponentially and we are always looking for ways to improve the mobile experience for our customers. Our goal is to deliver the most reliable and seamless connectivity," said Diana Chen, VP, Mobile Marketing, Singtel. "We have invested heavily over the past year to improve the quality and extent of coverage, particularly indoor coverage. We have also enhanced zones that have been in need of a signal boost."


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